Digital Commerce

Introduction

S.T.A.R.S (Pvt.) Ltd. enables the purchase and sale of products and services using digital channels such as the Internet, mobile networks, and commerce infrastructure. We define a particular subset of electronic commerce. We also cover trading activities that are supported by information and communication technologies. We have the people, procedures, and technology in place to execute the development content, analytics, promotion, pricing, customer acquisition, customer retention, and customer experience at all touchpoints along the consumer buying cycle. We deal with different types of digital commerce. S.T.A.R.S (Pvt.) Ltd. can assist in the creation of a wonderful digital experience by combining content and e-commerce into a platform and object-oriented solution. We have years of expertise and market knowledge. We provide more options and quicker delivery of products to customers. S.T.A.R.S (Pvt.) Ltd. provides facilities with the most customized and ideal solutions for our customers’ business. We are here to fulfill your digital needs. We concentrate on complicated automation and the availability of large amounts of data, as well as analytical capabilities. From customer acquisition through retention, S.T.A.R.S (Pvt.) Ltd. provides an integrated set of individualised digital experiences. We can provide customers with benefits like wider reach and decreased costs. S.T.A.R.S (Pvt.) Ltd. offers end-to-end services to transform the way how our customers engage and transact in today’s multi-channel landscape. We are helping our customers in the fast-changing world of shopping by bringing the right expertise, experience, and scale. We have the knowledge and experience to plan, build, implement, and maintain our customers’ solutions.  S.T.A.R.S (Pvt.) Ltd. assists our customers to identify sales-driving methods and boost the brand’s online visibility. We have a focused and innovative team. We help our clients reimagine and improve their e-commerce strategies. S.T.A.R.S (Pvt.) Ltd. has played an integral role in digital commerce projects by selecting the appropriate technology, defining roadmaps, and mapping the success journey. We manage our customers’ websites, marketing sales, and operations. We convert more customers by anticipating their needs and making relevant content accessible throughout the site. We offer a variety of elements that are incorporated into a marketer’s efforts to implement a digital commerce strategy. We provide effective tools for marketing that are used to encompass a wide array of additional tasks that makes this strategy more thorough. We provide integral components to our customers including content creation blogs, product descriptions, social media posts, research, development, promotions, analytics, marketing, social media presence, customer satisfaction, and customer service. We provide a power source to our customers. We encompass each touchpoint and process that prompts a customer to make the final purchase. We work with the evolution in technology and also Up-To-Date. We also take into consideration the offline sales experience as well as the online experience. We assist our customers with flexible, responsive, and scalable website infrastructure solutions that create reliability and stability for the present and future. We integrate with advanced merchandising and promotional technologies to help boost sales and work on our customer satisfaction. We provide a platform-agnostic and strategic approach to our customers. With our robust out-of-the-box tools, we can also create offers tailored by location, edit product bundles on the fly, and syndicate promotions across storefronts. We provide a platform to our customers which include: -Web and mobile -Customer service and cloning  -Endless aisle -Omnichannel -Marketplace

WHAT WE OFFER!

Being Consistent:

S.T.A.R.S (Pvt.) Ltd. prioritises providing a consistent customer experience across all touchpoints and recognising and remembering a customer’s interactions across those touchpoints. We maintain a consistent image and message.

Meeting Expectations:

S.T.A.R.S (Pvt.) Ltd. provides the facility to keep up with customers’ increasing use of mobile and other digital gadgets. We achieved excellent customer feedback by fulfilling the customers’ needs. 

Adapting to Digital Commerce in B2B:

S.T.A.R.S (Pvt.) Ltd. has changed the way people think about online marketing. We know how to catch the attention of new customers, maintain the customers, and make them frequent visitors of the business.

Assists You In Reducing Your Costs:

S.T.A.R.S (Pvt.) Ltd. provides the facility to reduce labor and other costs in many areas, including document preparation, reconciliation, mail preparation, telephone calls, data entry, overtime, and supervision expenses. We can help customers to manage operating costs in many areas, thereby reducing the cost of individual transactions.

Helps Businesses Go Global:

S.T.A.R.S (Pvt.) Ltd. provides the facility to affect economic variables and growth rates. It leads to higher wages, higher standards of living for individuals, structuring markets, expanding marketing, increasing sales, exports, increasing production and growth rates.

Broaden Your Brand & Expand Your Business:

S.T.A.R.S (Pvt.) Ltd. targeting a niche audience, we are guaranteed to expand beyond the shop’s physical area.

Maximum Security of Transactions:

S.T.A.R.S (Pvt.) Ltd. provides the facility of safer and more reliable security of the transaction. We provide websites with an SSL(Secure Socket Layer) certificate. We provide security standards to ensure that internet transactions are secure. It includes protocols that protect people who sell and buy products and services via the internet.

Seamless Processes:

S.T.A.R.S (Pvt.) Ltd. excels at marketing automation, predicting a customer’s next logical demand, and satisfying customers to buy. This procedure dramatically minimises the amount of time it takes to make a purchase, especially in the B2C sector, where the majority of purchases are considered impulsive.

Flexibility and Speed:

S.T.A.R.S (Pvt.) Ltd. outperformed retail locations in terms of flexibility and speed by a wide margin, and this aspect is regarded as one of the key benefits. We provide a service of managing a business from the comfort of customers’ homes.

Convenience:

S.T.A.R.S (Pvt.) Ltd. makes shopping easier, faster, and less time-consuming by offering 24-hour sales, speedy delivery, and simple returns.

Expansion is simple:

S.T.A.R.S (Pvt.) Ltd. provides the facility to expand quickly. We help service-based businesses to expand operations.

Availability Round the Clock:

We provide the facility to customers to shop from the website 24 hours a day. We do not require our customers to wait for a weekend or a half-day. We enable websites to operate 24 hours a day, 7 days a week, providing our customers with relevant product information, warranty information, product reviews, and product descriptions to help to make the best decision possible.

OUR STRATEGY

Omnichannel Content & Commerce

S.T.A.R.S (Pvt.) Ltd. provides meaningful interactions with customers. We develop and serve the right content for the right place. Across all channels, we provide a consistent customer experience. We also maximize the customer understanding gathered from cross-channel analytics. We assist our customers in re-imagining and improving their e-commerce strategy. S.T.A.R.S (Pvt.) Ltd. has played an important role in digital commerce projects by selecting the appropriate technology, defining roadmaps, and mapping the success journey.

Personalized Content:

S.T.A.R.S (Pvt.) Ltd. provides specific information about customers to create a distinct, unique experience between an individual and brand. The data intuitively tells who is viewing the website, social media, or receiving an email. 

Subscription Commerce:

S.T.A.R.S (Pvt.) Ltd. provides a facility for customers to subscribe to products or services needed on a recurring basis. We increase our customer’s lifetime value significantly. We provide several advantages to our customers. We give our customers a predictable, recurring cost, making it easier to plan, and budget for the solutions required while also lowering the cost of new applications.

Enterprise Marketplace:

We offer our customers a service that allows them to transform the way they do business, expand their ecosystems, develop new capabilities, and generate new revenue streams. We offer enterprise marketplaces that allow third parties to sell through the platform, allowing customers to expand products, and grow. We provide an analytics strategy to be more efficient in marketing efforts and fine-tune the demand.

Integrate our Marketing Efforts Across Channels:

We create multi-channel offers that allow our customers to have a consistent experience with brands regardless of how they shop. 

Customize the Browsing Experience for Specific Audiences:

S.T.A.R.S (Pvt.) Ltd. provides the facility to design the site appropriately. Well-structured navigation is an important factor in attracting visitors and keeping them coming back. We ensure a pleasurable browsing experience across all web platforms.

Make Use of Logistics: 

S.T.A.R.S (Pvt.) Ltd. provides third-party logistics to manage a significant volume of complex orders to accommodate expansion.

Ensure a Uniform Customer Experience Across Channels: 

We ensure product availability, promotional techniques, and the brand experience are consistent across all channels. We implement cloud-based supply chain technologies to obtain visibility into our performance. S.T.A.R.S (Pvt.) Ltd. offers the convenience of a strategy in which we concentrate on “curating” a small and deep range of items in a certain segment. 

Search Engine Optimization For Ecommerce:

S.T.A.R.S (Pvt.) Ltd. provides a search engine optimization strategy to our customers. We keep the website updated with fresh, relevant information and also create a positive user experience (UX), and be as error-free as possible.

HOW DO WE WORK?

Planning

-We ensure effective navigation and search capability. -Brush up products with high-quality photographs and descriptions. -Personalize the Home page. -We focus on unique and consistent content. -We improve social media strategy. -We build advertising strategies. -Operational enablement with omnichannel technology.

Implementation

Strategic Business Planning and Roadmaps:

S.T.A.R.S (Pvt.) Ltd. works as a gateway between strategy and execution. To fulfil our customers’ strategic goal, We visualise the important results that must be provided over a specific time horizon.

Technology Selection:

S.T.A.R.S (Pvt.) Ltd. picks the most relevant technology, we analyse many features of criteria such as potential profit, risk, and expenses. S.T.A.R.S (Pvt.) Ltd. feels that we are all analysts in our own right.

Customer Acquisition:

S.T.A.R.S (Pvt.) Ltd. offers the cost of attracting a consumer to buy a product or service. We track how much we spend on obtaining each customer using CAC(Customer Acquisition Cost).

Customer Engagement: 

We highly engaged our customers to buy more, promote more, and show more loyalty. In our customer engagement approach, A high-quality customer experience is very important.

Operate

Client Roadmap:

S.T.A.R.S (Pvt.) Ltd. depicts customer service vision and ambitions through time in a high-level visual format. We serve as a strategic tool that allows our customers to see that we are on track and set new goals based on it.  We also provide a quick, realistic visual representation of our vision and how it relates to its goals in a successful product plan. We provide the understanding and appealing roadmaps.

Enhancement:

S.T.A.R.S (Pvt.) Ltd. provides the service of changing or upgrading a product’s software or hardware beyond our customers’ specifications. We also give the scalability of software and hardware products to our customers.

WE OFFER DIFFERENT TYPES OF DIGITAL COMMERCE!

-Business-to-Consumer (B2C) -Business-to-Business (B2B) -Consumer-to-Consumer (C2C)  -Consumer-to-Business (C2B) -Business-to-Administration (B2A)  -Consumer-to-Administration (C2A) 

SPECTRUM OF OUR COMPANY

We develop utilization of media machines like a Smartphone, workstation, PC with web access. We expand the tech-mindful community, web speed, and availability mediums. Given are the fundamentals of S.T.A.R.S (Pvt.) Ltd. -Pre-deals, subcontracts, and supply -Financing and protection -Product management and support -Improvement of items in collaboration -Utilization of both public and private administrations -Business to the organization (client) -Transport and coordinations -Public acquisition -Computerized stuff is exchanged automatically. We work on different techniques of digital commerce: -Behavioral tendencies from searches on social media. -Historical database knowledge -Location-based and GPS data -Marketing analytics -Transactional data -Weather and geographic data

OUR INFORMATION SECURITY MANAGEMENT

S.T.A.R.S (Pvt.) Ltd. Security protects a person, a resource, or a process against the threat or negative consequences. We provide the security of our information assets. We manage and mitigate the various threats and vulnerabilities. We also balanced the management effort expended on potential threats and vulnerabilities by calculating the probability of occurrence. We create, aggregate, and store massive amounts of information from our customers, including behavioral analytics, usage data, personal information, credit cards, and payment data, healthcare information, and more. We are providing an information security system to our customers. We protect our customers’ data from unauthorized access or theft.

Our Protection Goals

Authenticity:

S.T.A.R.S (Pvt.) Ltd. provides the service of authenticity. We ensure that any message, transaction, or other exchange of information comes from the source it claims to come from. We used authenticity for the proof of identification.

Integrity: 

S.T.A.R.S (Pvt.) Ltd. ensures the correctness, consistency, reliability, and completeness of data. We provide security features to prevent data from being altered or misused by any unauthorized party. We designed some security controls to maintain the integrity of information: -Encryption -User access controls -Version control -Backup and recovery procedures -Error detection software

Confidentiality:

S.T.A.R.S (Pvt.) Ltd. preventing customers’ data from being revealed to an unauthorized party. We offer a variety of access controls and safeguards to keep our customers’ information safe from unauthorised access. We provide an implementing protection strategy to keep our customers’ data private and avoid a data breach. We give some information security basics for our customers to keep data confidential: -Encryption -Password -Two-factor authentication -Biometric verification

Availability:

S.T.A.R.S (Pvt.) Ltd. is responsible for ensuring that the business information of our customers is kept secure and accessible. We provide data to customers when needed. We provide Information security measures for mitigating threats to data availability: -Off-site backups -Disaster recovery -Redundancy -Failover -Proper monitoring -Environmental controls -Virtualization -Server clustering -Continuity of operations planning

DIGITAL COMMERCE MODEL

S.T.A.R.S (Pvt.) Ltd. integrating new technologies to create value based on the creation of customer advantages. We offer a digital solution that provides a major benefit for which clients are ready to pay.

Characteristics of digital commerce models:

We provide different characteristics regarding digital commerce. Without the use of digital technologies, the extra value generated would not be possible. Digital business systems are an integral part of the company model. Digital business models are based on services that we are providing to our customers. S.T.A.R.S (Pvt.) Ltd. uses digital technologies to reach potential audiences. Our Sales are characterized by trends such as sales automation and early onboarding. We create a unique customer value that can be monetized.

Development of a digital commerce model:

There are several questions to answer when developing a digital commerce model. These issues are considered as part of the innovation process in innovation management, which frequently includes open innovation methodologies. We place a focus on long-term customer advantages. We develop digital commerce models with a profound analysis of a customers’ future role in the market: -What is the real problem behind buying existing products? -Where do your current products and services excel at resolving these issues? -Where are there problems that haven’t been solved yet? -In which areas are it possible that a product will cause new, complex challenges? -What are the problems and concerns that our customers are facing when it comes to digital business models? -What future difficulties and challenges will our customers face?

OUR PRINCIPLES

User Friendliness:

S.T.A.R.S (Pvt.) Ltd. provides a site to customers that is simple to use. We give user-friendly sites to customers.

Unique Design Elements:

We create a site according to the needs of our customers and also appealing to the eye.

Emphasize on Security:

We ensure our customers that their financial and personal details are safe and secure and we do not share our customers’ details with any third party. We provide a safe and secure payment gateway.

Responsive Technology:

We also provide a responsive website to our customers so in that case, our customers don’t need to wait for pages to load. Our website adjusts on all devices automatically according to the screen size. Customers can access a website more easily from different devices because it has the same URL and content regardless of device size. We offer the option of using a different Search Engine to assign indexing properties to the page, with the same option available for both desktop and mobile pages. We provide less time for maintenance, and there are no multiple pages for the same content.

Know Your Target Audience:

S.T.A.R.S (Pvt.) Ltd. know our customers well and design their website accordingly, to serve them better. We understand what our customers need so that we make them feel at ease while browsing through our products and provide them with our services to win their trust.

Add Search Column:

The search option is essential for every e-commerce website, as the visitors might be looking for a particular product that they need to buy. We also provide a search column on our websites for the ease of customers.

Effective Product Descriptions:

S.T.A.R.S (Pvt.) Ltd. provides the product descriptions with alluring fonts, descriptive text, images, and videos to influence our customers.

Minimalistic Layout:

We provide a minimalist layout to emphasize simplicity and remove the redundant elements from the site.

OUR APPROACH

The struggle to develop a digital strategy and put it into action as quickly as possible has never been more important than it is now. We employ technical skills to reduce real-world risks, create unique experiences to improve sales, and most importantly increase the perceived value of our customers. We produce ground-breaking purchasing experiences for individual customers that go far beyond what is known today when we combine Hyper-Personalization with it. S.T.A.R.S (Pvt.) Ltd. provides unique and creative services to grab attention. The ultimate challenge is balancing the customers’ expectations and the complexity. We combine creativity and efficiency in the digital and physical world. From end-to-end customer engagement, we offer innovative technologies, data-driven insights, and active creativity. Even while customer demand for online shopping is at an all-time high, the market is extremely competitive, and companies must strive for more and greater excellence to remain profitable. S.T.A.R.S (Pvt.) Ltd. brings in technology expertise and a problem-solving attitude to help your company make good, real changes that result in cost savings and revenue development. We admire the constant evolution of customer experience and digital business transformation. We have a track record of successfully launching and managing large-scale e-commerce projects and programs. Throughout the years, our experts have delivered digital commerce solutions for many well-known brands in a variety of industries. Important elements of value, such as campaigns, promotions, customer support, product information, inspiring content, availability information, shipping processes, payment alternatives, and overall user experience, are all optimised using our insights and best practises. We build on top-of-the-line cloud-based digital commerce platforms and connect them with core company applications and other essential systems.
Certifications

Our Proud Partnerships